The University of Reading-owned Thames Valley Science Park opened its doors for business this week as tenants moved into the flagship ‘Gateway’ building.
The building is part of a £35 million investment in the Science Park and is the first to open. It provides 70,000 square foot of flexible office and laboratory space for around 20 technology-led companies ranging from early stage start-ups to global research and development centres. These include companies such as BioInteractions Limited, Covance, Sage People and Clasado BioSciences.
Bennetto Photography captured the opening ceremony and some of the amazing facilities.
A group of business leaders joined the panel to share their experience of building customer loyalty and offered guidance on good and best practice, which SMEs could benefit by.
Jurek Sikorski, Executive Director of Henley Centre for Entrepreneurship, Henley Business School chaired the event. The panel consisted of Elizabetta Camilleri, CEO of Shopological, James Malone, VP of Worldwide Sales at Opsview and Sandra Sassow,CEO of SEaB Energy.
‘With competition never being greater than it is today, building customer loyalty is uppermost in the minds of business leaders, as well as sales and marketing professionals. Today’s customers have access to an enormous amount of information about your business and research shows that customers remain with companies who go above and beyond to create an outstanding customer experience. Since studies have shown that it costs between 5-10 times more to acquire a new customer than keep an existing one, outperforming your competition and succeeding in business depends upon having loyal customers. Building loyal customers should be a priority for every business leader.
Building customer loyalty is not easy and companies should not think that just because a customer comes back to buy it has achieved customer loyalty. Ultimately, customer loyalty is a measure of the success in retaining a long term relationship with the customer where the customer recommends the company to others and where the lifetime value of a customer is maximised’.
This was a really interesting, engaging and though-provoking event from the Henley Business School about building customer loyalty from different companies and perspectives. Here are just some of the event photographs:
I photographed the T&L Conference: The Curriculum Framework at the University of Reading on Wednesday 31st January. The keynote presentation was by Professor Tansy Jessop from Southampton Solent University. She talked about the capacity of assessment in transforming student learning and making teaching more exciting and rewarding.
There also were a number of workshops on a range of themes including: assessment and feedback, employability, globalisation, student engagement and inclusivity.
It was really lovely to see lots of familiar faces – many thanks to everyone who so willingly allowed me to photograph them. I think I have captured the spirit of the event with this small group of photographs.
I was back on familiar ground last month photographing post-graduate students at the University of Reading. They were a lovely group of people. Some were very nervous, having never been photographed in a studio by a professional photographer before. Whilst others were much more relaxed. However, I don’t think you will be able to differentiate the two groups from the final images. A lovely and relaxed time was had by all, a great set of images were produced and it was really good to catch-up with colleagues from the University.
The MERL Winter Warmer event was held on Saturday 2nd of December and I was there with my camera to capture everything. There was plenty for everyone to see, hear and do: including the Millers’ Ark Living Nativity scene and petting farm, a Christmas Cracker drop-in craft activity, the MERL players Traditional Christmas show, opportunities to actually handle some MERL objects, a gift wrapping station, the Shepherd’s hut was decorated by the Mewes Knitting group and Christmas music supplied by the Reading Big Band.
They say never work with children and animals – so I had both to contend with. The donkeys, goats, turkeys and pigs were very well behaved. The children… were understandably excited: I was very glad to spend a quiet evening at home afterwards.
The Henley Business School welcomed Matt Franklin to deliver the ninth talk in the series, titled ‘Creating opportunity from adversity’. Matt is Managing Director of Roc Technologies, a business process transformation specialist and multi award winner. In April 2017, the Financial Times ranked Roc Technologies 17th in 1,000 fastest growing businesses in Europe.
Matt’s talk covered his role as MD, the inspiration behind Roc Technologies’ growth and the company’s recognition through numerous awards, including winning the most innovative technology company award at Southern Tech 100 Awards in March 2017.
I photographed this event and it was a sober reminder that there are good and bad aspects in business and that failure is often the catalyst to success. Not many people are prepared to talk of the hard times in business so well done Matt!
Congratulations to all the winners at the Reading School of Pharmacy Award Evening which took place on the 2nd November 2017 in Meadow Suite, University of Reading.
Introductions were made by Professor Rebecca Green, Head of Pharmacy. Professor Benjamin J. Whalley – Director of Research, GW Pharmaceuticals Ltd and Visiting Professor of Neuropharmacology at the Reading School of Pharmacy was the guest speaker. Professor Gavin Brooks, Pro-Vice-Chancellor (Teaching and Learning) presented the awards.
It was a lovely evening with a large number of students and graduates attendees (and their families) along with members of staff from the Reading School of Pharmacy. Food, wine and a string quartet topped off the evening.
Welcome Week 2017 at the University of Reading was colourful, vibrant, exciting, diverse, hectic and highly entertaining. There were far too many activities to put into one post: Volunteering Fayre, Academic Success Fair, RUSU Societies & Media Fayre,Chaplaincy BBQ,study advice sessions, campus tours and loads more. Everyone was getting to know the campus, their halls, the services on offer, the academics and of course, meeting new friends and experiencing University life.
Welcome Week has always been been highly entertaining to photograph so here is a dancing lion with the Reading Knights cheerleaders – nothing more to say!
Based in Reading, The Ridgeline Trust provides horticultural therapy for people with experience of learning, mental or physical disabilities, whether temporary or permanent, and for others with particular needs. I spend a couple of very enjoyable afternoons photographing them at work. Here are some colourful closeups taken this week.
And, in case you are interested, their harvest fete is on Sunday 17 September 2017 between 1pm and 4pm. There will be: produce and plants, homemade cakes, tombola, second-hand books, studio pottery seconds, kids’ games and activities, BBQ and refreshments, pumpkins and more…
Congratulations to everyone from the University of Reading who graduated this week. I photographed the Reading School of Pharmacy and Food & Nutritional Sciences graduation receptions. It was good to be back in the familiar surroundings of the MERL gardens offering the perfect setting to celebrate graduation with family, friends and faculty staff. Also great for group photographs – especially if the photographer is leaning out a first floor window shouting instructions!